Senior User Researcher

Influence the future of CliftonStrengths through research that anchors what we build and why. As a senior user researcher at Gallup, you’ll drive evidence-based product decisions across the CliftonStrengths ® platform and adjacent digital experiences. You will partner closely with product, design and engineering teams to ensure we are building the right solutions for the right users, informed by deep research, thoughtful synthesis and strategic judgment. In this role, you will lead research initiatives end to end, orchestrate cross-functional collaboration, and guide road map and design direction at scale. What You’ll Do Partner with product and design leaders to define research questions that meaningfully inform strategy and decision-making. Lead generative and evaluative research using a range of qualitative and mixed methods, including interviews, diary studies, concept testing, usability testing and surveys in partnership with quantitative researchers Translate ambiguous inputs into clear research plans and learning goals aligned to business priorities Synthesize complex findings into crisp, actionable insights and recommendations Contribute to competitive and market understanding through peer scans, messaging and positioning reviews, segmentation analysis, and solution comparisons Connect user research with Gallup’s broader assessment and survey expertise to deepen insight quality and rigor Improve how research is shared and reused by building repositories, templates and