Senior Salesforce Developer

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are seeking a highly skilled and innovative Senior Salesforce Developer to join our dynamic team. This role is crucial for leveraging the Salesforce platform, particularly in integrating advanced Agentic workflows and Artificial Intelligence (AI) capabilities. The ideal candidate will possess deep expertise in Salesforce development, architecture, and a proven track record of implementing intelligent, self-optimizing systems. This is a unique opportunity to shape the future of our customer engagement and operational efficiency using cutting-edge technology. A day in the life (Responsibilities) Salesforce Architecture & Development: Lead the design, development, and implementation of complex, scalable solutions within the Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud, etc.) using Apex, Lightning Web Components (LWC), Visualforce, and other Salesforce technologies. Agentic System Integration: Design and implement "Agentic" workflows—autonomous, goal-driven AI systems—to automate complex business processes, such as intelligent routing, proactive customer service, and dynamic workflow adjustments. AI/ML Integration: Integrate various AI/ML models (e.g., Einstein GPT, external LLMs, or custom models) with Salesforce using platform features and APIs to drive predictive an