Junior Operations Analyst

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed. If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future. Junior Operations Analyst  Ebury Leon Office - Hybrid: 4 days in the office, 1 day working from home per week We are looking for a Junior Operations Analyst to join our Ebury Operations team in our Leon office. We are looking for candidates who are ambitious, bright and enthusiastic to develop their professional career in Finance. This is an excellent opportunity to join a rapidly growing, international company in a role which offers professional growth and career progression. What you’ll do ● Instruction and initial verification of client payments, in accordance with internal processes and in line with internal SLAs ● Completion of payment beneficiaries, in accordance with internal processes ● Help clients to resolve questions or issues regarding their transactions and payments, on email, phone and chat, with empathy and enthusiasm ● Take and act on instructions from clients interacting with Ebury offline, in accordance with internal processes ● Take responsibility for assigned tasks and de