DE
Den Hartogh Gas Logistics B.V.
International Logistics Analyst (Import Intern) - Analista de Logística Internacional
Low visibility — this company rarely posts on big job boards.
The Role As International Logistics Analyst , you are the main contact person for your customers. From the moment the customer sends a booking request, you take responsibility for the acceptance and execution of the orders, including necessary administration (from order to invoice). You are the one who answers all of your customer's queries, handles compliments and complaints, solves problems, implements new lanes, and executes financial and operational analyses in order to support continuous improvements. That includes coordination of logistics service – transport and shipping – coordinating customer requirements, booking with shipping lines, planning and Tank container allocation, Documentation, Bill of Lading, Invoicing. You have the opportunity to coordinate your accounts from the beginning to the delivery. Together with your colleagues, you will provide creative transport solutions, always looking for opportunities to upsell and ensure the customer is fully aware of all products/services. You will be agile, constantly switching between customer service, managing orders, liaising with operations and working on improvements. You will be speaking and writing in English 90% of your day, being in direct contact with our offices abroad.