EMEA Technical Account Manager

Home Open positions Vacancy About the Team The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts and technical account managers work side-by-side with customers to transform how they collaborate, build and innovate—powered by agentic AI and Miro’s world-class platform. About the Role We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. As a TAM, you will act as a fractional strategic advisor , guiding customers through workflow transformations, driving AI-powered adoption and embedding Miro into their innovation operating models. TAMs are key players in evolving how the world’s most innovative companies Discover, Define, and Deliver new products and services. You will combine product knowledge, strategic insight, technical fluency and change management expertise to drive measurable outcomes for your customers. What you’ll do Workflow Transformation Guide customers in designing and evolving AI-driven workflows & governance across the Discover–Define–Deliver innovation lifecycle Recommend and drive integration strategies and automation opportunities utilizing Miro’s API, WebSDK & MCP that drive alignment, speed and business value Provide guidance on embedding Miro into the customer’s existing systems and ways of working. Pr