Digital Success Strategy Manager

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.   What you'll do at Jamf At Jamf, we empower people to be their best selves and do their best work. The Digital Success Strategy Manager owns Jamf’s digital customer success strategy: the one-to-many, technology-led engagement model that drives adoption, retention, and value at scale. Building on deep digital-success expertise, the role designs a modernized, AI-powered evolution of that motion and defines what it should do and why. It partners with a Digital Success Engineer who builds the supporting automation and tooling, and it owns the adoption and retention outcomes the strategy delivers. What you can expect to do in this role: Owns the digital customer success strategy: the segmentation, lifecycle, and one-to-many engagement model that delivers adoption, retention, and value to customers outside high-touch coverage. Designs and leads a modernized, AI-powered evolution of the digital motion, identifying where AI, automation, and